As we are a small business, we do not refund on change of mind or ordering the wrong size. Please reach out to us prior to your purchase if you have a question regarding sizing.
WTVR Apparel is happy to refund strictly if the product is found to be faulty. You will need to contact us within 24 hours of receiving the product and provide photos of what the fault is.
Change of mind will be considered and a $8 restock fee (per item) will be at the expense of the buyer.
We are unable to combine orders or refund shipping on multiple orders as all orders are shipped individually.
Customers are responsible for providing the correct shipping information when an order is placed. WTVR Apparel is not responsible for packages delivered to an incorrect address. Packages marked as delivered, but 'not received', are the customer’s responsibility to locate. We are not able to issue refunds on lost packages.
Get in Touch
The best way to reach me is via email address, firstname.lastname@example.org. I will get back to you as soon as possible. As i run this business by myself, please allow up to 1 week for a response. If you have questions regarding when your order will ship i ask that you refrain from sending emails if i am within my turnaround time. Turnaround time can be found at the very top of the home page on my website.